a. Information means information that determines the identity of an individual or business. Most of the Information we collect is considered personal, private and sensitive. Some Information is not. We take the collection and storage of Information, especially personal, private and sensitive information very seriously.
2. Collection and Storage
a. Registration Data: When registering for our Service you will provide Information that is necessary so you can use the Service, including, but not limited to, company name, individual name, address, phone number and email address.
b. Other Information: Some of the other Information we collect while you use the Service, our website or our other services include, but are not limited to, organization names (as provided to us), server logs including IP addresses. Some of this Information can be considered personal and private under the law, and this is the type of Information we are required to keep confidential and private.
c. Updating Your Information: It is important that your Information is up-to-date and accurate. Please login to your account to make any changes or email us at firstname.lastname@example.org.
d. Using Refraction Point: When you use the Service, you may input some private or business sensitive information about your business.
e. Cookies: Our servers may retain Information in cookies about your session when you enter and use our service. You can refuse to accept any cookies, but then you may not be able to use our Service.
f. Security: Refraction Point makes securing your Information a priority. We use appropriate levels of encryption when transferring all data. Information transferred to and from our servers is encrypted. Refraction Point has both hardware and software protections in place to protect data from unauthorized access. We have also created a series of policies designed to protect your Information.
a. Use of Information: We will use Information to provide the Service, provide support, and to improve our Service, including our website.
c. Aggregate Non-Identifiable Information: We use aggregate non-identifiable information to improve our Services, including making information more clear and the types of marketing messages we may send you.
d. Server Logs: Our server logs record system information when you view our website, apps, and use the Service.
e. Email Marketing: Refraction Point may have products or services that may be of interest to you. Or our partners may have products and services that may be of interest to you. You may receive marketing emails from us. You can always ‘unsubscribe‘ or ‘opt-out’ of those marketing emails within the body of the email. We will not disclose or sell your Information to third-parties for marketing or other purposes.
f. Service Providers: We do not disclose Information to third parties, except to certain service providers who have appropriate policies in place to protect your Information. Some of the Information we disclose is because Refraction Point needs our partners help to provide the Service.
4. Disclosure and Sharing
a. Providing Our Services: Some of the services we provide to you, or other functions with our Service may require us to disclose your Information. Please be aware that if you do not want your Information disclosed, you may not be able to use those parts of our Service that require such disclosure.
b. Legal Requirements: We may be required by law to disclose your Information, and we will try to take steps to limit any such disclosure.
c. Change of Ownership: If we are acquired or otherwise sell our business, we will transfer all of the Information to the successor entity. We will try to notify you of any change in ownership or sale by either posting it on our website or by emailing you (at the email address in the system).
5. Other Terms
c. Industry Standard Security: While we use industry standard security measures to protect against the loss, misuse and alteration of the information under our control, there is no guarantee that our services cannot be compromised. Please visit Our Terms of Service for more information.
d. No Under Age 13: We do not intentionally gather Information about visitors who are under the age of 13.
e. Privacy Complaints
Contact Us First (please): If you have a dispute or complaint about privacy practices, please first contact us regarding the issue. We will do our best to resolve it!
Physical Address: 340 S Lemon Ave #5258, Walnut, CA 91789, United States
f. Links to Third Party Sites: Our websites or mobile applications may contain links to other sites and services, which are owned and controlled by others. These websites have their own policies regarding privacy, and you should review those policies.
g. Revisions to this Policy: We may change this policy at any time. Notice of any significant revision will be called out on our website for a period of time.
Rev. April 9, 2018