February 3rd, 2025
LimaCharlie’s MSSP Partner Program
Daniel Ballmer
How MSSPs can grow with a true technology partner
LimaCharlie is a different kind of security vendor—and this gives managed security services providers (MSSPs) a competitive advantage unlike anything else in the industry. For MSSP users that want to deepen their partnership with LimaCharlie, we’ve developed a special MSSP Partner Program. Here’s what it’s all about.
What makes LimaCharlie different—and why it matters for MSSPs
If you’re new to LimaCharlie, a bit of context may be helpful. At LimaCharlie, we’re trying to do for cybersecurity what public cloud providers like AWS have done for IT. Our SecOps Cloud Platform (SCP) gives teams core security capabilities using a public cloud delivery model: pay-per-use, on-demand, and API-first.
For MSSPs, this approach offers several advantages:
The ability to focus on cybersecurity: MSSPs typically spend far too much time on technology management. The SCP provides the underlying infrastructure needed for security operations at scale, abstracting away the technological complexity and helping security operations (SecOps) teams focus on what they do best.
A solution to tool sprawl: Modern SecOps is complex. But responding to that complexity with an ever-expanding number of point solutions is unsustainable. The SCP helps MSSPs solve tool sprawl by making it possible to manage many solutions from within a single platform—and by eliminating one-off products, reducing the total number of tools in the stack.
Business agility: The SCP’s public cloud-like delivery model means an end to rigid contracts, unpredictable pricing, and inflexible deployments. MSSPs are free scale usage up or down as business needs dictate.
So, the public cloud approach to cybersecurity offers multiple benefits for MSSPs. And because LimaCharlie is a different kind of security vendor—a public cloud provider for cybersecurity—MSSPs can also benefit from a new type of technology partnership.
“Our ability to onboard customers quickly and confidently has increased dramatically because our ability to scale is no longer limited by our ability to maintain our security infrastructure.”
- Andrew Cook, VP of Technology and Services, Recon Infosec
The LimaCharlie MSSP Partner Program
Our business is security infrastructure, not security operations. Unlike other cybersecurity tool vendors, we don’t have a competing managed services offering that MSSPs have to worry about, and we never will.
And because we are a pure provider of security infrastructure, when we say we’re committed to our MSSP partners’ success, that’s not just marketing cant. It’s our fundamental business model. Our partners’ success is, quite literally, our success.
For this reason, we developed the LimaCharlie MSSP Partner Program. It’s a way to help our MSSP partners grow so that we can grow with them. The program focuses on three major areas:
Engineering Support
The SCP is intuitive and easy to work with. But the platform is also incredibly flexible and extensible—meaning that with the right support, our users can use it to build nearly anything they can imagine. Our security engineers are always on hand to help out with custom integrations and novel use cases. In the past, we’ve helped MSSP partners:
Reduce operating costs through security automation and eliminating hard-to-manage tools.
Develop rapid-response MDR capabilities by taking advantage of consumption-based pricing for EDR sensors.
Leverage SCP infrastructure to develop a new product offering for existing clients and speed time to market.
Cut spending on high-cost SIEM tools by using the SCP as an observability solution, pruning and transforming raw telemetry and only sending necessary data to the SIEM.
Simplify the management of open-source solutions by using the SCP as a centralized telemetry and automation hub.
Joint Marketing
Our mature, multi-channel marketing program supports MSSP partners in several ways:
Referrals: We receive inbound leads from security services buyers. Whenever this happens, we refer them to our MSSP partners.
Marketing assets: Our marketing team creates a steady stream of webinars, case studies, and roundtable discussions. Whenever possible, we invite our MSSP partners to participate, and to use these assets in their own marketing efforts.
Thought leadership: We produce a practitioner-focused security podcast, The Cybersecurity Defenders Podcast, as well as a weekly interview series called Defender Fridays. MSSP partners have contributed to both of these forums, building credibility and brand recognition.
Conferences: We are well represented at major industry conferences like Black Hat, Def Con, RSAC, and BSides. We’re always looking for ways to include our MSSP partners in our conference presence via networking, joint happy hours, and the like.
Business Operations
LimaCharlie is an engineering-first company, but our team also includes MSSP founders, enterprise security leaders, and veterans of the startup world. We understand the business of cybersecurity just as well as the technology—and that collective business acumen enables us to advise our MSSP partners on how to:
Develop pricing strategies that drive growth.
Communicate their value more clearly to customers.
Find ways to increase margins without raising prices.
Leverage automation to reduce operating costs and use skilled labor more efficiently.
“We truly feel like LimaCharlie is an extension of our own team. The tech is great—but the relationship is easily the best part.”
- Glenn Starkman, CEO, Soteria
Becoming a LimaCharlie MSSP Partner
To learn more about the LimaCharlie MSSP Partner Program, or to talk about how we can grow together: